Orders received before 11:30am are usually processed the same day, but within 2 business days maximum. See the table below for information on shipping and return shipping costs. Information on exchanges and refunds can be found here.

 

Country

Shipping

Shipping

Returns

Germany, Austria & France

DHL

Shoes in stock:

DE: 1-3 working days
AU: 3-5 working days
FR: 5-8 working days

Pre-order*: varying delivery times. Indicated on the product page

Free of charge from 100€ value of goods

4,90€

Rest of EU, Switzerland & Norway

National postal service, e.g. Swiss Post

Shoe in stock: 6-9 working days

Pre-order*: varying delivery times. Indicated on the product page

Free of charge from 100€ value of goods
Only customs duty borne by customer

Return shipping & customs borne by the customer

USA and rest of world

National postal service

Shoe in stock: 9-12 working days

Pre-order*: varying delivery times. Indicated on the product page

Cost sharing: 14€ per pair

Return shipping & customs borne by the customer

      * Products marked as pre-order are made especially for you. Estimated delivery dates are noted on each product page. We will do our best to deliver your order as quickly as possible. Depending on the product, this may take a few weeks or possibly even a few months.

      Satisfaction guarantee
      Maison Baum offers you high quality products. If you are not completely satisfied with your order, we will of course exchange it free of charge within 30 days of purchase. More here.


      Return address

      Rieck Fulfillment Solutions GmbH & Co KG
      c/o Maison Baum
      Alexander-Meißner-Str. 84-88
      12526 Berlin

      Back to shop.

      We also refer to these regulations in our General Terms and Conditions.